MERCHANT PLANS
Transparent information about Mahallak merchant plans, activation, renewal and support.
These Payment Terms explain how Mahallak merchant plans are selected, paid for and activated. They should be read together with the Terms and Conditions. If you need a plan confirmation before sending payment, contact Mahallak support first.
Mahallak offers the following plan options: $10 for one month with up to 25 products and 75 image or video uploads; $15 for one month with up to 50 products and 150 image or video uploads; $30 for three months with up to 25 products and 75 image or video uploads; and $45 for three months with up to 50 products and 150 image or video uploads. Every plan includes access to merchant support 24 hours a day, subject to reasonable response times and service availability.
Payment is completed directly through Whish Money using the official Mahallak payment number 70 231 153. After payment, the merchant should send the store name, account information and payment confirmation to Mahallak support. Do not send payment credentials or verification codes to anyone claiming to represent Mahallak outside the official support channels.
A plan becomes active only after Mahallak confirms the payment and verifies the relevant merchant account and store information. Activation may be delayed when payment details are incomplete, the account cannot be identified or additional information is needed to protect the merchant and the platform.
Product and media limits apply to the selected plan and the stated plan period. Mahallak may apply reasonable technical limits to protect platform performance, prevent abuse and keep the service fair for all merchants. Unused limits do not automatically transfer to a later plan period unless Mahallak confirms otherwise in writing.
Plans do not renew automatically. A merchant who wants to continue service should contact Mahallak before or after expiry and complete a new payment. When a plan expires, access to plan-based merchant features may be limited until renewal is confirmed.
If you believe a payment was sent incorrectly, contact Mahallak as soon as possible with the payment reference and account details. Any correction, cancellation or refund request is reviewed according to whether the payment was confirmed, whether the plan was activated and whether the service has been used. Mahallak will communicate the outcome clearly after review.
Mahallak support can help confirm a plan, explain limits and review a payment status. Support will never ask for your full banking password, one-time verification code or unrelated account credentials. For assistance, contact info@mahallak-lb.com or +961 70 231 153.
Prices, plan limits or payment instructions may change. Any new terms will be published on the Mahallak website before they apply to a new plan purchase. A merchant may request confirmation of the current price and payment details before completing a transfer.
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